Frequently Asked Questions
"TOTALLY ENCHANTING. The most memorable part of our trip!"
Tom Fox, AZ.
   
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Here are some Frequently Asked Questions.

Q:  
  WHAT IS THE DIFFICULTY LEVEL OF THE BIKE RIDE?
A:  
  It has been rated 6/7 on a scale of 10 by a few guests. The terrain is mostly dirt paths, there are often uphills and downhills. The total length of the route is approx 6 miles (10 km). The pace is very relaxed, with frequent stops. If you are ready for a day of excercise and adventure, you don't need to be an expert mountain biker to thoughroughly enjoy this ride!
 
Q:  
  WHAT IS THE TOTAL TRAVELLING TIME OF THE TOUR?
A:  
 

Full day tours:
Florence to winery: 45 minutes, winery to farmhouse: 20 minutes, farmhouse to Florence: 30 minutes.

Half day tours:
Florence to winery: 45 minutes (scenic route), winery to Florence: 30 minutes (direct route).

 
Q:  
   IS THERE A VEGETARIAN MEAL AVAILABLE?
A:  
  Our meal is infact mostly vegetarian.The menu varies daily according to what is freshest. Just ask your guide to point out which if any dish contains meat.You will have a plentyful meal anyway!
 
Q:  
  WHAT SHOULD I WEAR?
A:  
  Wear what is most confortable. According to weather, bring sunscreen or a windbreaker (we have a few extras for you in case you forget). Any excess clothing you bring can be left in the support van.
 
Q:  
  WHAT TIME IS DEPARTURE?
A:  
  We meet at 9:25 and leave at 9:30 on the van that will take us to our starting point in the countryside, approx. 25' minutes away from town. Directions to the pick up point will come with your confirmation when you use the "reserve a tour" form.
 
Q:  
  IS THERE DANGER OF TRAFFIC ALONG THE RIDE, ESPECIALLY FOR CHILDREN?
A:  
  Our itinerary for both bike and walk tour are on country dirt roads, so the traffic is none.
 
Q:  
  CAN I JOIN THE WALK AND THE COOKING CLASS ON THE SAME DAY?
A:  
  They are 2 different activities, so you will have to choose.
However, keep in mind that:
- Our activities have many parts in common, so different family members can join two different excursions and still have wine-tasting and lunch together (please inquire).
- There is some walking involved in the cooking class, if you wish.
 
Q:  
  CAN I JOIN A DAY EXCURSION AND THE SUNSET STROLL ON THE SAME DAY?
A:  
  technically you can, but we strongly recommend that you join them on separate days to fully enjoy them!
 
Q:  
  WHAT IS MY COMMITMENT WHEN I RESERVE?
A:  
  Basically, none. Only on the day you actually join your excursion, you will be required to fill in and sign a Membership application form (for details see Become a Member ) (link a Become a Member)
and at the end of the excursion, you will be charged the excursion fee (but only if you have thoroughly enjoyed yourself!)
 
Q:  
  WHAT IS MY COMMITMENT WHEN I SIGN THE MEMBERSHIP APPLICATION FORM?
A:  
  To respect our Accidental Tourist Rules and Regulations and to pay the membership fee (10 €). You can choose whether you’d like to receive updates and news from us during the year of your membership.
 
Q:  
  WE WILL BE DRIVING OUR OWN VEHICLE. CAN WE MEET YOU AT YOUR LOCATION?
A:  
  If you are driving from out of Florence, it is not necessary that you come to us at our city meeting point: you can meet us just outside the A1 toll highway exit. For detailed directions and times, please specify on the SPECIAL REQUEST field on your RESERVATION FORM
 
Q:  
  WE WILL BE TRAVELLING TO FLORENCE BY TRAIN. HOW DO WE MEET YOU FROM THE TRAIN STATION?
A:  
  Choose the station exit to the right down the stairs, catch the number 23 bus, get off at first stop after crossing the river.
Bus ride: about 20 minutes;
Bus frequency about 10 minutes;
Bus tickets can be purchased at the train station or on the bus if you have change.
 
Q:  
  WHAT IS THE NAME OF THE AREA WE VISIT DURING THE TOURS? WHAT IS THE NAME OF THE NEAREST TOWN?
A:  
  The area is called CHIANTI RUFINA, about 30 minutes driving South East from Florence. The winery is located on the hills overlooking the town of Pontassieve.
   
   
We are always here for you!